SHIPPING & RETURNS
All orders made on the website are dispatched from Belgium. We aim to get all orders out on the same day, however, due to volumes this is not always possible.
Delivery will be in around 2-3 working days for Benelux, Europe and others 7 working days.
Big Billionaire Clothing cannot be held accountable for parcels delayed to reasons beyond our control, including but not limited to the following:
Customs, service strikes, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, weather, natural disasters, fire, epidemics or failure of public or private telecommunications networks.
The product prices displayed on the website are inclusive of Value-Added Tax (VAT). Shipping rates are applied per order. The exact shipping rates depend on the country where your order is being delivered. Free delivery in Belgium when over 60 euros.
Return & Exchange Policy
Depending on the service used to return your item, it can take up to 10 working days (excluding weekends & public holidays) to be delivered and processed by us. Please note to return your package between 14 days, counting from your delivery date.The entrepreneur shall observe in utmost care the reception and execution of orders of products and when assessing application for services. The address that has been made known by the consumer to the entrepreneur is considered to be the delivery place. Taking into account what is stated in article 4 of the general conditions/terms , the entrepreneur shall execute the accepted orders expeditiously but not later than within 14 days unless a longer period has been agreed. If the delivery is delayed or if a delivery cannot or partially be executed, the consumer is notified about this no later than 30 days after he placed the order. In that case the consumer has the right to terminate the agreement without any further cost and he is entitled to compensation. In the event of termination in accordance with the previous paragraph the entrepreneur shall pay back the amount that the consumer has paid as soon as possible but no later than 30 days after the termination. If the delivery of an ordered product appears to be impossible, the entrepreneur shall strive to make available a replacement product. At least before the delivery it will be mentioned in a clear and understandable manner that a replacement product will be delivered. The right of withdrawal cannot be ruled out with regard to replacement products. The costs of a possible return shipment come at the expense of the customer. The risk of damage and/or loss of products rest with the entrepreneur until the moment of delivery at the consumer or a pre-designated and an announced representative to the entrepreneur, unless otherwise expressly agreed.